Posting on behalf of a customer
As part of the updates to the CRM records, the colour-coded bars were removed from the record cards in the top left, e.g. on deal records.
Suggestion: please bring them back as they do help to visually distinguish the deals
Previously (what they used to look like)
Hello HubSpot community! I appreciate your feedback on the sunsetting of the deal progress indicator. At this time, we do not have plans to re-add this back into the product. However, I do want to provide some clarity as to why this was removed and insight into how we may be able to introduce new functionality to better solve the problems that the indicator solved for you.
We removed this for 3 reasons
1. Bugs related to larger pipelines. For customers who built large pipelines with >10 stages, this indicator either became inaccurate or was entirely non-responsive for them since it was built and intended to support a smaller # of pipeline stages.
2. Low usage. Many new users were confused by this indicator, what it meant, and how to use it.
3. It did not align with our long term stategy. Many of the recent changes to the record page, this included, were rooted in creating a more dense data layout and standard pattern. Strategically, this was a huge step for us to remove "special" treatment on deal and ticket records. As a result, we're able to build other critical functionality more quickly and are able to allow customization of all records with less impediments.
Looking ahead - as you may have seen, we recently launched the ability to customize the properties that display on board cards and association cards. (beta knowledge article). We plan to continue investing in configuration of the CRM records so that each account can create a record page that matches their exact needs. For example, using different colors to represent different stages, or treating properties like "deal priority" with more visual indicators, or even perhaps adding in a visual of the pipeline if needed.
All that said, I want to apologize for any disruption this may have caused. Feel free to DM me if you'd like to chat further. We're waking up every day to make the CRM record better for all of our customers and this feedback around the need for high level visual indicators is certainly a valuable one. Thank you for your feedback as always!
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