Bring Notifications Muting Feature to New Activity Feed

anna_henwood

In the old activity feed for all notifications, I was able to mute specific events after one or more notification arrived. I'm not able to in the new version.

 

For example, after Jane opened X email and I was notified, I had the option in the dropdown menu to mute future notifications (or unmute later on). In the new activity feed, this crucial feature isn't there.

 

Please add this necessary feature to the new activity feed.

HubSpot updates
Status updated to: In Beta
Mar 15, 2021

Hi HubSpot Community - I am excited to announce that we are bringing back the ability to mute email threads in the Activity Feed. As of today, we are in an open beta for muting email threads. 

 

If you are interested in getting beta access, please submit your information here: https://forms.gle/AXmyF27vUbG7L7jR7

 

Thank you,

Scott

Status updated to: Being Reviewed
May 15, 2020

Hi HubSpot Community,

 

We're looking to talk with a few of you about this next week. If you're interested in chatting with the product team about getting this feature added back in, we'd love to connect. Here is a link to schedule some time if you're interested. 

 

Thank you,

Scott

Status updated to: Being Reviewed
Apr 10, 2020

Hi HubSpot Community - we're reviewing what it would take to bring this feature back into the activity feed.

 

The activity feed is now grouped and organized by contact, rather than by email thread (like it was before we removed the ability to mute specific activity cards). In full transparency, we need to determine how to handle muting of contacts in the activity feed now that it's possible that a grouping refers to a specific contact rather than a specific email thread. 

 

Thanks,

Scott

45 Replies
chasejohnson10
Member

Please bring this feature back ASAP

SteveVenton
Participant

Definately need the option to turn off all notificatoins for a thread. 

KatieKay
Member

We are looking for a one-time occurrence for open email notifications because that is the most important impression we have on a customer. When we receive numerous notifications it blurs what notifications are truly important.

SNair
Participant

I sent a mail to one contact who opens all his mails in an old phone. Every time he scrolls over my mail to move to the next mail, I get notified. Daily I get 40-50 notifications from the same contact regarding a mail which is no more relevant.

Status updated to: In Beta
sjudson
HubSpot Product Team

Hi HubSpot Community - I am excited to announce that we are bringing back the ability to mute email threads in the Activity Feed. As of today, we are in an open beta for muting email threads. 

 

If you are interested in getting beta access, please submit your information here: https://forms.gle/AXmyF27vUbG7L7jR7

 

Thank you,

Scott