Additional comment from another post: "Another major issue is that there isn't a way to block or ban certain users from future chats. Using other chat platforms, we are able toblock visitors who sexual harass or make other offensive comments. THIS IS IMPORTANT."
Re: Block Messages Feature By IP Address - changed to: In Planning
Additional comment from another post: "Another major issue is that there isn't a way to block or ban certain users from future chats. Using other chat platforms, we are able toblock visitors who sexual harass or make other offensive comments. THIS IS IMPORTANT."
The block feature is a much needed feature for messages in HubSpot. We had one of our female employees receive inappropriate messages. Please escalate this issue.
We want to COMPLETELY block them from ever chatting with us - aka, the chat window shouldn't even show up for them.
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