It would be useful if there would be a better notification window for any new incoming chat messages that would stay open and in which the chat user can directly answer to the Chat message.
The notification on the buttom right in the Browser only appears for a few seconds and can easily be missed by Chat users which would then need to check within HubSPot for new Chats which is too time consuming.
Hi all! We've recently started leveraging the power of the HubSpot Notification center to expand the offerings available for chat notifications. In Profile & Preferences > Notifications there are now options to receive Assign & Reply notifications via Desktop, Floating, Notification Center, Email, Mobile, and our new Slack integration. I'd love to hear from the folks here if this covers the gap you were seeing, and if not, some more details about what you'd look for in a more robust notification solution!
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