Being able to tag other businesses (FB page) on Facebook through Social Media Platform

[Kyz83]

Currently we have to go into Facebook and post to be able to do this. However it would be extremely beneficial for us to be able use the @ tagging feature to mention someone/a business in the Social Media Platform.

An example of what we wish to be able to do is attached. This both increases our audience as well as allows us to interact with customers.

[Kyz83]

Guess what! Facebook reversed their stance on this, opened up the API (https://newsroom.fb.com/news/2018/07/a-platform-update/) and now we have it back 🙂

[Kyz83]

We rely on the APIs that the networks provide to us, so unfortunately until Facebook opens this back up this is: not currently planned. 

[Kyz83]

Users who are ungated for the Social beta can now tag Facebook Company Pages when composing Facebook posts in HubSpot. To learn more about HubSpot's Beta Program click here. 

We will keep you updated on when this feature will be available to all Marketing customers. 

[Kyz83]

Yes! Soon! 😉

[Daria]

Yes! Soon! 😉

[Chrisk]

This would be a great feature for our company too. Can't wait for it to be released!

[roisinkirby]

Users who are ungated for the Social beta can now tag Facebook Company Pages when composing Facebook posts in HubSpot. To learn more about HubSpot's Beta Program click here. 

We will keep you updated on when this feature will be available to all Marketing customers. 

[KirstenAD]

Thanks for delivering this! Was this feature also added for LinkedIn?

[Chris_Canepa]

@Daria @roisinkirby

Is this still feature still working or have things changed since the last post on this thread?

Thanks,
Chris

[SabraRubinstein]

 Same question as @Chris_Canepa, has this been released? @Daria @roisinkirby ?

Thanks,
Sabra

[mbutterworth]

Hey all! @SabraRubinstein + @Chris_Canepa I got word from our dev team that this feature was added but then deprecated due to Facebook API changes a few months back. You can learn more about this and read Facebook's annoucement on their policy changes in this KB article. Hope this helps!

[blinkertoon]

Is there any way this might be rebooted, as clearly works when on the platform itself? Either way, shold change the status of the idea from delivered as clearly no longer the case 😞

[Daria]

We rely on the APIs that the networks provide to us, so unfortunately until Facebook opens this back up this is: not currently planned. 

[Chris_Canepa]

Hi @Daria, thank you for the reply back. Have a good Friday!

[Daria]

Guess what! Facebook reversed their stance on this, opened up the API (https://newsroom.fb.com/news/2018/07/a-platform-update/) and now we have it back 🙂

[sminer]

@Daria @mbutterworth 

Did something change with this integration again? Tagging a FB profile through Hubspot does not work, but this thread indicates that it should. Is there the possibility of this being looked at again and updated? We still have to manually tag people after a post goes out, which is time consuming.