Being able to tag other businesses (FB page) on Facebook through Social Media Platform

Currently we have to go into Facebook and post to be able to do this. However it would be extremely beneficial for us to be able use the @ tagging feature to mention someone/a business in the Social Media Platform.

An example of what we wish to be able to do is attached. This both increases our audience as well as allows us to interact with customers.Capture.JPG

13 Replies
Status updated to: In Planning
HubSpot Product Team

Yes! Soon! 😉

New Contributor

This would be a great feature for our company too. Can't wait for it to be released!

Status updated to: In Beta
HubSpot Product Team

Users who are ungated for the Social beta can now tag Facebook Company Pages when composing Facebook posts in HubSpot. To learn more about HubSpot's Beta Program click here

 

We will keep you updated on when this feature will be available to all Marketing customers. 

Status updated to: Delivered
HubSpot Product Team
 
New Contributor

Thanks for delivering this! Was this feature also added for LinkedIn?

New Contributor

@Daria @roisinkirby

 

Is this still feature still working or have things changed since the last post on this thread?

 

Thanks,
Chris

New Contributor

 Same question as @Chris_Canepa, has this been released? @Daria @roisinkirby ?

Thanks,
Sabra

HubSpot Employee

Hey all! @SabraRubinstein + @Chris_Canepa I got word from our dev team that this feature was added but then deprecated due to Facebook API changes a few months back. You can learn more about this and read Facebook's annoucement on their policy changes in this KB article. Hope this helps!

Regular Contributor

Is there any way this might be rebooted, as clearly works when on the platform itself? Either way, shold change the status of the idea from delivered as clearly no longer the case 😞

Status updated to: Not Currently Planned
HubSpot Product Team

We rely on the APIs that the networks provide to us, so unfortunately until Facebook opens this back up this is: not currently planned. 

New Contributor

Hi @Daria, thank you for the reply back. Have a good Friday!

Status updated to: Delivered
HubSpot Product Team

Guess what! Facebook reversed their stance on this, opened up the API (https://newsroom.fb.com/news/2018/07/a-platform-update/) and now we have it back 🙂

New Contributor

@Daria @mbutterworth 

 

Did something change with this integration again? Tagging a FB profile through Hubspot does not work, but this thread indicates that it should. Is there the possibility of this being looked at again and updated? We still have to manually tag people after a post goes out, which is time consuming.