HubSpot Ideas

Kyz83

Being able to tag other businesses (FB page) on Facebook through Social Media Platform

Currently we have to go into Facebook and post to be able to do this. However it would be extremely beneficial for us to be able use the @ tagging feature to mention someone/a business in the Social Media Platform.

An example of what we wish to be able to do is attached. This both increases our audience as well as allows us to interact with customers.Capture.JPG

13 Replies
Daria
HubSpot Product Team

Yes! Soon! 😉

Chrisk
Member

This would be a great feature for our company too. Can't wait for it to be released!

roisinkirby
HubSpot Product Team

Users who are ungated for the Social beta can now tag Facebook Company Pages when composing Facebook posts in HubSpot. To learn more about HubSpot's Beta Program click here

 

We will keep you updated on when this feature will be available to all Marketing customers. 

Daria
HubSpot Product Team
 
KirstenAD
Participant

Thanks for delivering this! Was this feature also added for LinkedIn?

Chris_Canepa
Member

@Daria @roisinkirby

 

Is this still feature still working or have things changed since the last post on this thread?

 

Thanks,
Chris

SabraRubinstein
Member

 Same question as @Chris_Canepa, has this been released? @Daria @roisinkirby ?

Thanks,
Sabra

mbutterworth
HubSpot Employee

Hey all! @SabraRubinstein + @Chris_Canepa I got word from our dev team that this feature was added but then deprecated due to Facebook API changes a few months back. You can learn more about this and read Facebook's annoucement on their policy changes in this KB article. Hope this helps!

blinkertoon
Contributor

Is there any way this might be rebooted, as clearly works when on the platform itself? Either way, shold change the status of the idea from delivered as clearly no longer the case 😞

Daria
HubSpot Product Team

We rely on the APIs that the networks provide to us, so unfortunately until Facebook opens this back up this is: not currently planned. 

Chris_Canepa
Member

Hi @Daria, thank you for the reply back. Have a good Friday!

Daria
HubSpot Product Team

Guess what! Facebook reversed their stance on this, opened up the API (https://newsroom.fb.com/news/2018/07/a-platform-update/) and now we have it back 🙂

sminer
Member

@Daria @mbutterworth 

 

Did something change with this integration again? Tagging a FB profile through Hubspot does not work, but this thread indicates that it should. Is there the possibility of this being looked at again and updated? We still have to manually tag people after a post goes out, which is time consuming.