HubSpot Ideas


Be able to change NPS text: "Extremely likely" to "Very likely"

In Hubspot NPS the texts are "Not likely" and "Extremely likely".


When other big businesses ask for NPS they don't write "Extremely likely" but instead "Very likely" which I believe affects the total NPS quite much.

There's a big difference in giving a 10 if it means "Extremely likely" compared to "Very likely". 

So, it would be amazing if we, as a Hubspot customer, can decide ourselves which of these sentences we want to use. 


See examples below: 


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