HubSpot Ideas

HPechin

Be able to CC users on automated messages

It would be great to be able to CC users on automated emails.

 

For example, when a deal is moved into a particular stage we often trigger automated emails to be sent to associated contacts. But, often we want to CC more than one user so they can follow up with the contacts if need be and be part of the same email thread.

 

A simple CC field for users would be great when setting up automated messages.

1 Reply
Martine2
Member

100% agree, our clients are families and often both parents want to be included in the email automation