HubSpot Ideas


Be Able to Use Snippets in the Knowledge Base

We often need to reuse text in our knowledge base articles.


The snippet is not for code - the snippet might have text, graphics, links, tables, etc just like regular article content.


The obvious benefit is that if something is changed in the snippet, that change is automatically propagated among all relevant articles. Otherwise, without reusable text, I'd have to manually open articles and update them.