HubSpot Ideas

Flo_bi

BUG - Invalid phone number gives same result as technical calling problem

When calling an invalid number HubSpot does not reply any tone but just hangs up. The same happens when the number is correct but HubSpot, for some technical reasons, is not able to make the call.

 

This is very confusing as it is not distinguishable if the number is wrong or HubSpot Calling has an issue (which is not that uncommon).

 

Please differentiate the two cases and e.g. have a voice saying "number does not exist" or similar in case of a wrong number. This is pretty much how any phone operator does it 🙂 Thanks