Automatically search LinkedIn for contact and add contact profile link and image to HubSpot profile

So I'm using a competitors CRM and their CRM automatically searches LinkedIn and adds the persons LinkedIn profile URL link and also pulls their photo from LinkedIn and adds it to their contact card.

 

HubSpot doesn't do this.  Which is a pity.  

 

If HubSpot did this it would be much better.  

HubSpot updates
Automatically search LinkedIn for contact and add contact profile link and image to HubSpot profileHubSpot Product Team
01-14-2019

Similar to the twitter link, a link to their Linkedin profile would be extremely helpful with researching and connecting to leads!

Automatically search LinkedIn for contact and add contact profile link and image to HubSpot profileHubSpot Product Team
01-14-2019

Official response:

We can't comment on other companies and their practices, however, HubSpot strongly discourages you or your end-users from violating the terms or policies of a third party. 

 

Takeaway:

Our lawyers believe that the request above ("automatically search[ing] LinkedIn and add[ing] the persons LinkedIn profile URL link and also pull[ing] their photo from LinkedIn and add[ing] it to their contact card.") violates LinkedIn's terms of service, so we're not going to do it. 

Automatically search LinkedIn for contact and add contact profile link and image to HubSpot profileHubSpot Product Team
changed to: Not Currently Planned
01-14-2019

This is not currently supported by their official APIs and the existing solutions which do this are frowned upon by LinkedIn (and possibly against their terms of service).

 

We're always looking to deepen our integrations with LinkedIn and are looking for further partnership opportunities, but automatically searching LinkedIn for additional data on a prospect (or auto creating contacts directly from LinkedIn who haven't opted in) is not something that we are planning to do. 

Automatically search LinkedIn for contact and add contact profile link and image to HubSpot profileHubSpot Product Team
01-14-2019

Hi All,

 

Thanks for your comments on the idea!  Have you seen the HubSpot Sales Navigator integration? https://www.hubspot.com/product-updates/linkedin-sales-navigator-hubspot-crm-integration 

What do you think about it? Does it solve your concerns? 

 

Would love to understand what we can do to make this most useful for you!

 

(mentioning the last 10 who commented on this post: @Fausty@EJCM@Andrew3@Abram@simonquin5@MarcoBarata@joshajh@CMA@charliestocks@Zuzana)

 

37 Replies
HubSpot Product Team
HubSpot Product Team

Hi All,

 

Thanks for your comments on the idea!  Have you seen the HubSpot Sales Navigator integration? https://www.hubspot.com/product-updates/linkedin-sales-navigator-hubspot-crm-integration 

What do you think about it? Does it solve your concerns? 

 

Would love to understand what we can do to make this most useful for you!

 

(mentioning the last 10 who commented on this post: @Fausty@EJCM@Andrew3@Abram@simonquin5@MarcoBarata@joshajh@CMA@charliestocks@Zuzana)

 

Andrew3
Top Contributor

I use LinkedIn Sales Navigator & Hubspot.  An issue I have with the Hubspot feature is below.  

-- Quick Note: I find that about 40% of the time HubSpot chooses the wrong LinkedIn profile for a Hubspot contact, and about 50% of the time when I try to match it to the right person, the right person is not one of the options given by Hubspot, so about 20% of my contacts in Hubspot are linked to the wrong person on LinkedIn, and there is now way currently to fix it or even to unlink that contact from LinkedIn. 

--- Fix: If none of the Hubspot suggestions for matching with LinkedIn contact is correct, allow a user to copy and past in the address of the LinkedIn profile that does match.

Andrew3
Top Contributor

While the Hubspot LinkedIn Sales Navigator integration is helpful, it does not cover everything we are really looking for in this Idea thread, namely the ability to easily import LinkedIn contacts into Hubspot.

 

Abram got the closest with his LinkedHub.io Chrome extension.  I use this all the time and it saves me a ton of time.  Kudos to him. @Abram  

To extend it, it would be nice if LinkedHub allowed me to fill in some custom fields I use in Hubspot as well, and also give me an option for automatically creating a deal and settings as to which fields of the deal (including some custom settings) I wanted to edit.

Fausty
New Contributor

@Daria No, to be honest, it just gives us a bunch of irrelevant information. The part I'm trying to automate is not having to manually create contacts in HubSpot

 

Here's what we want (I think)

- An extension that, when we are on a LinkedIn profile, it gives us the option to export contact from LinkedIn to Hub Spot at the click of a button

- If we are connected it pulls their email address, phone number and other relevant contact information

- If we are not connected, it could just pull the persons name and company into Hubspot

 

If you want to review an extension that does this incredibly well, look at Zoom Infos extension and how you can click on it, get contacts information, and that export that information to salesforce when you are looking at a LinkedIn contact. 

HubSpot Product Team
HubSpot Product Team
updated to: Not Currently Planned

This is not currently supported by their official APIs and the existing solutions which do this are frowned upon by LinkedIn (and possibly against their terms of service).

 

We're always looking to deepen our integrations with LinkedIn and are looking for further partnership opportunities, but automatically searching LinkedIn for additional data on a prospect (or auto creating contacts directly from LinkedIn who haven't opted in) is not something that we are planning to do. 

dreamaries
Occasional Contributor

Clearbit does this without issue. Pulling the profile picture from LinkedIn violates their ToS? @Daria

HubSpot Product Team
HubSpot Product Team

Official response:

We can't comment on other companies and their practices, however, HubSpot strongly discourages you or your end-users from violating the terms or policies of a third party. 

 

Takeaway:

Our lawyers believe that the request above ("automatically search[ing] LinkedIn and add[ing] the persons LinkedIn profile URL link and also pull[ing] their photo from LinkedIn and add[ing] it to their contact card.") violates LinkedIn's terms of service, so we're not going to do it.