It would be great to have the possibility to automatically set a schedule for when each support member is available instead of manually changing the status all the time.
For example, we are a smaller company and we want to have one member replying in the chat Monday, Wednesay and Friday 9-12 and another one same days 12-16 etc.. Then the support members would not have to think about marking themsleves availbale/unavailable manually, which would in turn avoid human mistakes.
