Hey folks - Ethan here, product manager for the Product Library. Apologies for the missed quarter of updates. I want to let you know that this featureis noton our roadmap for this quarter (Q3, 2022). HOWEVER, we are actively doing research into how to enable a basic tax library that would be the foundation for something like this. I can't give you an exact deadline, but please know it's top of mind for us.
As a sidenote, I'll be updating the top Ideas associated with Products and Line Items ~once per quarter going forward. I will include (1) whether or not a feature is on the roadmap for that quarter or not and (2) what our rollout plan for that feature is (e.g. will there be a beta or not). If you have feedback about additional information I could include in these updates, drop a note here. If I see a theme, I'll adjust my updates to address that.
I won't be doing this for everyidea, but most ideas above 100 kudos will get this treatment. Previously, I had been trying to do it for ideas greater than 25 upvotes, but unfortunately the volume is too high to be practical.
HubSpot shouldn't even offer a payment option without the ability to handle taxes. They should try to work with a company like Avalara. Our company uses them for handling the complexity of State taxes in the U.S.
Don't forget your Canadian customers Mostly Quebec ones) who are forgetten in the taxes, we have two taxes here. We try everything to have it works. We finally using a dummy client to calculate our taxes and doing a manual additions. Results of our missing taxes, the quotes integration with Quickbooks is not working with the Canadian versions. When we bought HS, all these appears as working is your publicities. Results now, we spend 10k to be able to have it working and we are spending extra money to keep 2 others softwares we used to automate ours processes.
I have to agree with all the other posts we are a UK business that sell to UK business, need to add 20% VAT on each quote and not being to have it added as default just adds a possible costly error.
We need a default tax rate as well. It's very problematic not having it and adds so much space for mistakes. It pushes us to use a free tool for quoting as of the moment, which is a shame cause we pay so much for our Hubspot account. Please do something !
We think the same, so close to perfection and they are working on stuff we don’t need… we cannot use the quote parts of HS, we make our quotes on Quickbooks, it’s only acceptable but it’s working. One of these days, someone will try to be in their customers mindset. French Canadian here sorry for my writing. HS cost 40% more with our bad exchange rate…
Agree with all the other posts we are a UK business that sell to UK business, need option to add 20% VAT on each quote automatically - surely this wouldn't be a huge ask considering the cost of Hubspot's service to it's users.
why oh why is this taking so long to sort out !!! we just need a field in the settings to add a % tax value that will be added automatically to each quote - Not rocket science !!!
This request has been going on for years now so when will this be done
We also think seriously, we are meeting a rep this afternoon, HB are a lot more active on the sale... Support and customers request has low importance. We are a number... Spending so much energy...
