Automatic Contact Creation from WhatsApp Conversations
Enable HubSpot to automatically create new contacts when a conversation is initiated on WhatsApp. This feature should also allow for the sending of predefined templates to the created contacts.
Benefits:
Saves time on manual entry.
Streamlines communication by enabling immediate template-based responses.
Es sorprendente que los contactos que entran a Hubspot por la API de Whatsapp no aparezcan en el CRM como contacto nuevo y que tampoco exista una fuente de registro, que indique en el detalle, que la fuente original es esa.
Por ahora solo he encontrado, investigando por mi cuenta, que cuando nos llega un contacto por Referencias a través de Whatsapp, muestra "l.wl.co", en el analísis del detalle de la fuente; sin embargo, no muestra nada cuando el contacto llega por primera vez a la bandeja de entrada mostrando esa propiedad vacía.
This is an absolute must. If the WhatsApp conversation is created before the contact [and that will happen if the contact is not in the CRM], then the conversation history cannot be logged against the contact due to the fact that the contact did not exist when the conversation was created.
This is wild, imagine trying to sell a CRM that did that with emails?
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