We are currently rolling out a consumer model to one of our locations so having to manually add a line for tax is not that cumbersome. We do plan to roll out to additional areas and removing the human error from any of our locations across the US where taxes are concerned would be a god send.
@CBN we aim to expand support for our automated sales tax offering to more countries later this year / early 2026 (currently we only support US & Canada sales tax). Once in place, you'll be able to register for collecting VAT in Denmark and we'll be able to automate that 25% tax as well as handle reverse charge with VAT ID validation. While I can't offer a more specific timeline just yet, it is on our roadmap -- stay tuned!
@NShort good question on shipping! We do have a path for this, but you're correct to say that you cannot use the one-time fee adjustment because we currently do not support tax categories on those. Instead, to add a shipping line we recommend:
Creating a product (or adding a custom line item) with the name Shipping and assigning it the 'Shipping' tax category. We will validate that there is only one product included with the 'Shipping' tax category.
Additionally, note that at least one additional product or line item must be added
An important update for those that have been patiently following this idea. Last week, we moved automated sales tax into public beta since we now support all tools (Quotes, Payment Links, Subscriptions, and Invoices) and have improved our overall capabilities. We're continuing to take feedback and enhance this new solution, so please continue to share your experience!
If you haven't yet, you can join the public beta from within your account (and please note that if you haven't yet, you'll need to set up online payments before you'll be able to activate automated sales tax).
@ShelbyJoy yes, I do have an update! Apologies for not coming back to this thread sooner, but we have updated access in our current private beta to now support quotes, payment links, and subscriptions for automated sales tax in the US & Canada.
If you haven't yet, please request access to the automated sales tax private beta by following this link and clicking 'Request beta'.
@emileecrocker we are getting very close to having support for automated sales tax on quotes, payment links, and subscriptions. I'm hoping to share a new update next month where we'll have this ready for you to evaluate in the beta!
@Nathanhobbs we are thinking about expanding our offering to support more customers globally, for the UK specifically please make sure you vote up this idea.
@ecola I apologize for not updating my prior comment earlier, but yes we did expand to HubSpot payments in December. If you'd like access to the beta, you can request access under Product Updates in your HubSpot account or you can send me an email at jperro@hubspot.com - thanks!
Hello! I'm back with an exciting update -- today, we launched our private beta for automated sales tax on invoices. As this is our first release, please note there are a few limitiations:
Automated tax is only available to customers in the US & Canada (future country support tentatively in 2025)
Automated tax is availble to customers using our Stripe Payment Processing edit: and as of December 10th, available to HubSpot Payments
Automated tax is only available on Invoices currently (We are currently targeting Q1 to integrate automated tax into our remaining tools including Quotes, Payment Links, and Subscriptions)
Hi all - my name is Joe and I work on the product team at HubSpot focused on Commerce Hub. I want to thank you all for the feedback you've provided on this idea and the patience you've shown. I'm happy to share that this effort is officially planned and underway. While I can't share a concrete release schedule just yet, I hope to share news about a private beta before the end of the year.
Please stay tuned and follow/vote for this idea if you'd like to kept in the loop on future updates! Thanks!
@ecola I apologize for not updating my prior comment earlier, but yes we did expand to HubSpot payments in December. If you'd like access to the beta, you can request access under Product Updates in your HubSpot account or you can send me an email at jperro@hubspot.com - thanks!
We are deep in the weeds trying to export tax data from HS Invoices to Stripe. We use Stripe Tax for tax calculations in WooCommerce and would love to be able to use Stripe Tax to drive tax calcs in HS INvoices too. Or, at least, get HS tax data into Stripe so Quickbooks can read it.
@emileecrocker we are getting very close to having support for automated sales tax on quotes, payment links, and subscriptions. I'm hoping to share a new update next month where we'll have this ready for you to evaluate in the beta!
@Nathanhobbs we are thinking about expanding our offering to support more customers globally, for the UK specifically please make sure you vote up this idea.
@ShelbyJoy yes, I do have an update! Apologies for not coming back to this thread sooner, but we have updated access in our current private beta to now support quotes, payment links, and subscriptions for automated sales tax in the US & Canada.
If you haven't yet, please request access to the automated sales tax private beta by following this link and clicking 'Request beta'.
An important update for those that have been patiently following this idea. Last week, we moved automated sales tax into public beta since we now support all tools (Quotes, Payment Links, Subscriptions, and Invoices) and have improved our overall capabilities. We're continuing to take feedback and enhance this new solution, so please continue to share your experience!
If you haven't yet, you can join the public beta from within your account (and please note that if you haven't yet, you'll need to set up online payments before you'll be able to activate automated sales tax).
Curious how line item for shipping gets added once Sales Tax is turned on. When turning on Sales tax, Quotes eliminates the line item additions to Quotes?
@NShort good question on shipping! We do have a path for this, but you're correct to say that you cannot use the one-time fee adjustment because we currently do not support tax categories on those. Instead, to add a shipping line we recommend:
Creating a product (or adding a custom line item) with the name Shipping and assigning it the 'Shipping' tax category. We will validate that there is only one product included with the 'Shipping' tax category.
Additionally, note that at least one additional product or line item must be added
Thank you for rolling out Line Item taxing in Public Beta! I think developers sometimes forget, or do not know, how complicated US sales tax structure can be. It is relatively straight forward for tangible items. Sales tax is most accurately calculated at the street address level (of your "ship-to"). Our company has sales tax nexus in 18 states, not so difficult. We use AVALARA to process and report our sales tax collected.
We use HubSpot Payments to collect monies.
Our complexity comes with our offerings. We not only sell tangibles, but we also sell, warranties, service plans, software. These have a slew of taxation rules based on the specific non inventory TAX CATEGORY (Hubspot does a good job of providing these) and a company like AVALARA looks at the STATE+ ITEM TAX CATEGORY + $$ + Specific Street Address to calculate sales tax. What you often see is states may not charge sales tax on a Software Service or Warranty Subscription, but the City, County, Municipality or Township will charge tax on that item.
I cannot find an integration to export our HubSpot Payment collected sales tax information into AVALARA. As more companes provide things other than widgets, this is an issue. Do we use Zapier, as we have had to do with so many of our integrations?
How/when/if will it be possible to add tax rate on Payment links based on the contact's country?
We sell our video training platform (https://uqualio.com) globally and the tax rules are simple (with the exception of US sales tax). If the contact is based in Denmark we charge 25% VAT. If the contact is in the rest of the World we do not add anything.
A very simple rule for tax.
Will this ever be possible in HubSpot?
Is there a workaround so I can get my tax charged to my customer without having to either give my Danish customers 20% discount or add 25% to my global customers?
This is great that you have enables the beta, but how will the tax information calculated and collected from HubSpot pass back to my tax tool? My client uses Avalara for taxes and Infor Visual for their ERP. We need connections that accurately map data rather than manually moving data between systems.
@incitrio You may be in luck. While the HubSpot's only way (until now) to have automated sales tax calculation has been through Stripe/TaxJar, my company just built an integration that connects HubSpot to Avalara so companies can leverage AvaTax for the tax calculation. The app is in the HubSpot Marketplace and is called 'Sales Tax powered by AvaTax'.
In your case, your client could have both HubSpot and Infor connected to AvaTax. Other folks I've seen using similar setups are usually sending the Quote out of HubSpot and then finalizing the transaction out of the ERP. But either way, with both HubSpot and Infor connected, they could select which system commits the information to Avalara.
@CBN we aim to expand support for our automated sales tax offering to more countries later this year / early 2026 (currently we only support US & Canada sales tax). Once in place, you'll be able to register for collecting VAT in Denmark and we'll be able to automate that 25% tax as well as handle reverse charge with VAT ID validation. While I can't offer a more specific timeline just yet, it is on our roadmap -- stay tuned!
Hoping to share some feedback on this feature, which we are LOVING, even in Beta. There are a couple of changes I'd like to recommend, which would yield a better user experience:
1) Control to set default tax calc on legacy quotes as on or off, depending on what states have been configured for tax collection in hubspot. We only collect for 7 states, and having everyone have to un-toggle 'automatically calculate tax' is an unnecessary extra click.
2) Taxes for Arizona are not calculating correctly -- they are only applying the state tax, and not taking into account city and county. I have specific examples available if it would help.
Please reach out if I can provide any additional detail, and thank you so much for your work on this feature!
