We are currently rolling out a consumer model to one of our locations so having to manually add a line for tax is not that cumbersome. We do plan to roll out to additional areas and removing the human error from any of our locations across the US where taxes are concerned would be a god send.
@CBN we aim to expand support for our automated sales tax offering to more countries later this year / early 2026 (currently we only support US & Canada sales tax). Once in place, you'll be able to register for collecting VAT in Denmark and we'll be able to automate that 25% tax as well as handle reverse charge with VAT ID validation. While I can't offer a more specific timeline just yet, it is on our roadmap -- stay tuned!
@NShort good question on shipping! We do have a path for this, but you're correct to say that you cannot use the one-time fee adjustment because we currently do not support tax categories on those. Instead, to add a shipping line we recommend:
Creating a product (or adding a custom line item) with the name Shipping and assigning it the 'Shipping' tax category. We will validate that there is only one product included with the 'Shipping' tax category.
Additionally, note that at least one additional product or line item must be added
An important update for those that have been patiently following this idea. Last week, we moved automated sales tax into public beta since we now support all tools (Quotes, Payment Links, Subscriptions, and Invoices) and have improved our overall capabilities. We're continuing to take feedback and enhance this new solution, so please continue to share your experience!
If you haven't yet, you can join the public beta from within your account (and please note that if you haven't yet, you'll need to set up online payments before you'll be able to activate automated sales tax).
@ShelbyJoy yes, I do have an update! Apologies for not coming back to this thread sooner, but we have updated access in our current private beta to now support quotes, payment links, and subscriptions for automated sales tax in the US & Canada.
If you haven't yet, please request access to the automated sales tax private beta by following this link and clicking 'Request beta'.
@emileecrocker we are getting very close to having support for automated sales tax on quotes, payment links, and subscriptions. I'm hoping to share a new update next month where we'll have this ready for you to evaluate in the beta!
@Nathanhobbs we are thinking about expanding our offering to support more customers globally, for the UK specifically please make sure you vote up this idea.
@ecola I apologize for not updating my prior comment earlier, but yes we did expand to HubSpot payments in December. If you'd like access to the beta, you can request access under Product Updates in your HubSpot account or you can send me an email at jperro@hubspot.com - thanks!
Hello! I'm back with an exciting update -- today, we launched our private beta for automated sales tax on invoices. As this is our first release, please note there are a few limitiations:
Automated tax is only available to customers in the US & Canada (future country support tentatively in 2025)
Automated tax is availble to customers using our Stripe Payment Processing edit: and as of December 10th, available to HubSpot Payments
Automated tax is only available on Invoices currently (We are currently targeting Q1 to integrate automated tax into our remaining tools including Quotes, Payment Links, and Subscriptions)
Hi all - my name is Joe and I work on the product team at HubSpot focused on Commerce Hub. I want to thank you all for the feedback you've provided on this idea and the patience you've shown. I'm happy to share that this effort is officially planned and underway. While I can't share a concrete release schedule just yet, I hope to share news about a private beta before the end of the year.
Please stay tuned and follow/vote for this idea if you'd like to kept in the loop on future updates! Thanks!
Yes, we need exactly that too. We offer our services on different markets and had previously been able to automate this with the taxes via Stripe. To be able to use HubSpot for this, we absolutely need it.
The Avalara integration into HubSpot's payments platform is essential. We would love to switch all of our subscription management and such to Hubspot, but we can't until there is an Avalara integration. This should be a high-priority development item.
Hi all - my name is Joe and I work on the product team at HubSpot focused on Commerce Hub. I want to thank you all for the feedback you've provided on this idea and the patience you've shown. I'm happy to share that this effort is officially planned and underway. While I can't share a concrete release schedule just yet, I hope to share news about a private beta before the end of the year.
Please stay tuned and follow/vote for this idea if you'd like to kept in the loop on future updates! Thanks!
Hi all - Joe from the product team at HubSpot and I wanted to make sure everyone was aware of a couple ideas to follow for updates:
Tax by line item - currently in beta, this capability allows you to save tax rates and apply them to individual line items
Automated tax - currently planned for delivery this capability will solve for automated tax in the US & Canada (to begin, with larger international support to follow)
I hestiate to combine this idea with these as the feedback is split equally between the two initiatives.
I, too, am very concerned about our ability to stay compliant and desperately need Sales Tax automatically added to Quotes and Invoices. Depending on the wait time for this to roll out, I may not be able to stay using Hubspot Payments. Crossing my fingers it's finished on time, can't wait for update.
Please allow the ability to connect with known tax systems such as Avalara, that will automatically calculate state-based tax for Hubspot Payments. Without an automated way to calculate tax, the Hubspot Payments tool can't be used.
Absolutely needed - happy to hear this is in planning. Our sales team is currently quoting out of a cumbersome ERP, but it integrates with Avalara. We want to move them to HubSpot - but the biggest hangup is the lack of automated sales tax within quotes. Hopefully this becomes possible!
We use Anrok as our sales tax management software, which has an integration with Stripe. This works well for us as we currently use the legacy Stripe integration with our Hubspot quotes - so we generate quotes in Hubspot, include payment links to Stripe, and then sales tax gets automatically handled by Anrok. With the legacy Stripe integration being sunset in November and no support available yet for sales tax in Commerce Hub, we're left with a very large gap in our business operating procedures. Please consider leaving the legacy Stripe integration available until there's a solution for sales tax.
I hope you are able to make headway on automatically applying taxes on line items in invoices based on the receipient's postal code, this would be a big hurdle to get HubSpot invoices into the big leagues and solve for the customer.
I currently have a client that is extremely unhappy with having to manage updating tax information in the system as well as manually apply it each to their invoices especially when they are moving away from a system that did this to HubSpot.
Their goal was to simplify the management of invoices but as they discovered this feature's limitations, you can imagine their disappointment. I hope to see Commerce Hub evolving more rapidly and release this and other highly requested new features soon!
Hello! I'm back with an exciting update -- today, we launched our private beta for automated sales tax on invoices. As this is our first release, please note there are a few limitiations:
Automated tax is only available to customers in the US & Canada (future country support tentatively in 2025)
Automated tax is availble to customers using our Stripe Payment Processing edit: and as of December 10th, available to HubSpot Payments
Automated tax is only available on Invoices currently (We are currently targeting Q1 to integrate automated tax into our remaining tools including Quotes, Payment Links, and Subscriptions)
A relatively modest need compared to US state/county taxes etc, but ideally looking for the option to define a country level sales tax table for European countries. The applicable tax in payment links would then be determined by a lookup to this table on the customer defined billing country field.
Two things: i) If the billing country returns an error in the lookup, tax = 0%
ii) Should be able to define whether pricing is inclusive or exclusive of tax and have the tax calcuate accordingly
@GrumpyHippo is your company based in the EU? I think you'll like what we have up our sleeves over the next few weeks (!!!), feel free to DM me with a Hub ID(s) if you'd like early access 😉
hey @meagan_pal hope you're doing well! we're releasing automatic tax calculation this in Canada in the US in the very very near future, feel free to DM me with a Hub ID/email address for early access!
