Auto connect chat record with contact-connected company
When chatting, the chat is connected to the contact. Looking up the contact, you will find all chats held with the client.
But, looking up the company, you'd have to click each connected contact in order to see through all the communication.
Hence, there is missing an option to decide that all communication shall pop up in the company too when the according contact is connected with the company.
At the moment, this is only possible manually.