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Attachments

I think we need to add a feature to stop automatic adding the attachments from the received emails so any user should be able to enable or disable this option.

5 Replies
jtcusabilla
New Member

Maybe only exclude signature-attachments? That would already help. Many other attachments are valuable (but not al, definitely not all.....)

sd_elm
Regular Contributor

Agreed. So many of our clients have images as part of their email signatures, resulting in the contact and company records getting cluttered with unnecessary documents. I like the concept of enabling/disabling for all as well, since we at times send or receive blank and test documents that do not need to be stored.

petervanhove
Occasional Contributor

Agree!

This automatic function also results that a lot of png footers from emails are directly logged in hubspot.

Very annoying...

mfinch
Occasional Contributor

It should only upload email attachments.  The fact that it uploads footers it incredibly annoying and really creates alot of attachments that make the attachment section an absolute mess.  I contacted HubSpot and they were no help.  Only told me I could delete the extra attachements.  No kidding, really?  What they clearly don't understand is that it's constant! 

HubSpot Employee
HubSpot Employee

I agree -- this is important!