Attach anything other than a URL to a chat - ie image, file, gif, or emoji

Attach anything other than a URL. In some

In some cases, we need to send an attachment, file, gif, pic or emoji

HubSpot updates
Attach anything other than a URL to a chat - ie image, file, gif, or emojiCommunity Manager
12-07-2018

Add the ability to attach screenshots to chat conversations. Currently, if someone needs to provide an image, they end up having to email the image to the person, rather than being able to send it directly to the prospect via the chat. 

Attach anything other than a URL to a chat - ie image, file, gif, or emojiHubSpot Product Team
changed to: Delivered
12-07-2018

I'm very pleased to announce we now support sending attachments in chat both from the contact and user!
2018-12-07_1357.png

2018-12-07_1358.png

25 Replies
fmejiap
Regular Contributor

Nothing can be attached at the moment, it is so sad.

Tafadzwa
New Contributor

Our customers want the convenience of sending pdfs, docx and images to us while chatting to avoid sending separate emails. Please implement this capability for chatbox.

sandeeph
Occasional Contributor

They seem to have added this feature Smiley Happy

arthorburn
Occasional Contributor

They have added some features, however, there is no ability to attach screenshots/images. A workaround is to use the video feature but that does require a bit more effort/time. Alternatively, you could use the documents feature although this is not its intended purpose. 

HubSpot Product Team
HubSpot Product Team
updated to: Delivered

I'm very pleased to announce we now support sending attachments in chat both from the contact and user!
2018-12-07_1357.png

2018-12-07_1358.png