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Attach anything other than a URL to a chat - ie image, file, gif, or emoji

: Delivered
quentinsolal
Submitted by on ‎Aug 23, 2017 4:40 PM

Attach anything other than a URL. In some

In some cases, we need to send an attachment, file, gif, pic or emoji

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HubSpot updates
changed to: Delivered
Dec 7, 2018

I'm very pleased to announce we now support sending attachments in chat both from the contact and user!
2018-12-07_1357.png

2018-12-07_1358.png

Jul 10, 2018

Add the ability to attach screenshots to chat conversations. Currently, if someone needs to provide an image, they end up having to email the image to the person, rather than being able to send it directly to the prospect via the chat. 

25 Replies
fmejiap
Regular Contributor
‎Nov 6, 2018 11:30 AM

Nothing can be attached at the moment, it is so sad.

Tafadzwa
New Contributor
‎Nov 26, 2018 11:27 PM

Our customers want the convenience of sending pdfs, docx and images to us while chatting to avoid sending separate emails. Please implement this capability for chatbox.

sandeeph
Occasional Contributor
‎Nov 27, 2018 6:51 AM

They seem to have added this feature 🙂

arthorburn
Occasional Contributor
‎Nov 27, 2018 9:18 AM

They have added some features, however, there is no ability to attach screenshots/images. A workaround is to use the video feature but that does require a bit more effort/time. Alternatively, you could use the documents feature although this is not its intended purpose. 

updated to: Delivered
hroberts
HubSpot Product Team
HubSpot Product Team
‎Dec 7, 2018 5:56 PM

I'm very pleased to announce we now support sending attachments in chat both from the contact and user!
2018-12-07_1357.png

2018-12-07_1358.png