HubSpot Ideas

quentinsolal

Attach anything other than a URL to a chat - ie image, file, gif, or emoji

Attach anything other than a URL. In some

In some cases, we need to send an attachment, file, gif, pic or emoji

HubSpot Updates
Re: Attach anything other than a URL to a chat - ie image, file, gif, or emoji - changed to: Delivered
December 07, 2018 02:56 PM

I'm very pleased to announce we now support sending attachments in chat both from the contact and user!
2018-12-07_1357.png

2018-12-07_1358.png

Re: Attach anything other than a URL to a chat - ie image, file, gif, or emoji - changed to: In Planning
September 13, 2018 10:17 AM

25 Replies
fmejiap
Contributor

Nothing can be attached at the moment, it is so sad.

Tafadzwa
Member

Our customers want the convenience of sending pdfs, docx and images to us while chatting to avoid sending separate emails. Please implement this capability for chatbox.

sandeeph
Participant

They seem to have added this feature 🙂

arthorburn
Member

They have added some features, however, there is no ability to attach screenshots/images. A workaround is to use the video feature but that does require a bit more effort/time. Alternatively, you could use the documents feature although this is not its intended purpose. 

hroberts
HubSpot Product Team

I'm very pleased to announce we now support sending attachments in chat both from the contact and user!
2018-12-07_1357.png

2018-12-07_1358.png