Attach anything other than a URL to a chat - ie image, file, gif, or emoji

Attach anything other than a URL. In some

In some cases, we need to send an attachment, file, gif, pic or emoji

25 Replies
Regular Contributor

Nothing can be attached at the moment, it is so sad.

New Contributor

Our customers want the convenience of sending pdfs, docx and images to us while chatting to avoid sending separate emails. Please implement this capability for chatbox.

Occasional Contributor

They seem to have added this feature 🙂

Occasional Contributor

They have added some features, however, there is no ability to attach screenshots/images. A workaround is to use the video feature but that does require a bit more effort/time. Alternatively, you could use the documents feature although this is not its intended purpose. 

Status updated to: Delivered
HubSpot Product Team

I'm very pleased to announce we now support sending attachments in chat both from the contact and user!