日本語コミュニティーへようこそ!このチャンネルは現在ベータ版です。

詳細はこちらをご覧ください。

Attach anything other than a URL to a chat - ie image, file, gif, or emoji

Attach anything other than a URL. In some

In some cases, we need to send an attachment, file, gif, pic or emoji

HubSpot updates
25件のコメント
Awilder
新規投稿者

Our company is trying to use HubService as it's primary HelpDesk solution, but were surprised to find out that the Chat Conversation piece doesn't have an option to attach File's or Screenshots. This is a major factor as some customers won't exactly be able to tell you what's going on, but a screenshot can bridge this gap in order to get them a faster resolution. Sometimes a picture really is worth a thousand words.

Tworthree
新規投稿者

For chat it is an indispensable function.
Currently it is the function that blocks us in activating the servece Hub.
If customers can not send us screenshots of the problems they encounter, we can not support them

michellemiho
新規投稿者

It'd be very useful for our sales staff to be able to send pdf and jpgs in the chat.

HubSpot製品開発チーム
HubSpot製品開発チーム
ステータスに更新: In Planning
 
rob_weidner
新規投稿者

I just switched over from Intercom and it was one of the best features was being able to communicate via GIFs and it really allowed us to communicate emotion to our website, something an e-commerce site traditionally doesn't have a lot of.  Can't wait to see this implemented. 

Brycelbrewer
常連投稿者

Just want to chime in that we have a need to upload a file in probably 65-70% of chats so this will be a much needed addition.  Include us when the Beta is available please!

arthorburn
一般投稿者

When we're trying to complete a sale, and there is a simple, instructional solution to a hold-up, Screen Shots directly in Messages would be incredibly helpful.

fmejiap
常連投稿者

This a must! Sending pics and PDFs would solve a lot!

maris7
一般投稿者

yes, and have native emojii integration in the chat with users スマイリー ハッピー

allytarr
新規投稿者

We would really need to add a "screenshot" image to our LIVE CHAT function quite urgently, we can't even attach it at the moment?  Is that correct?..