HubSpot Ideas

thomasvbe

Association labels for standard HubSpot SalesForce sync

We connected HubSpot to Salesforce. In Salesforce we have companies with multiple linked contacts, each is given a specific association label (primary, technical, regular). As HubSpot now supports association labels, it would be great if this would be included in the standard integration between HS & SF!

 

In HubSpot, on companies, we only see multiple linked contacts, but without association label.

 

Using a property on a contact is not a solution, because contacts can be linked to multiple companies with different association labels.

 

Thanks!

Thomas

6 Replies
jschroeffel
Contributor | Platinum Partner

Same issue here. This is causing alot of pain on a project I'm on.  Not sure how to keep the two systems in sync in the meantime and currently investigating options to keep this clean.

 

@thomasvbe its been a few months since you submitted.  Have you found any good work-arounds in the meantime?

thomasvbe
Contributor

Hi @jschroeffel 

Still waiting on HubSpot for an answer if it would be in some future updates.

Haven't found any good solution, because we don't want to begin with custom implementations if there is a standard Salesforce connector.

 

thomasvbe
Contributor

Found this one in the documentation. Still would be nice if it would be in the sync.

https://knowledge.hubspot.com/crm-setup/create-and-use-association-labels#:~:text=Click%C2%A0Update....

 

ZBowers4
Member

Association labels syncing to SF would make both systems run significantly better for my org. It would be great to see something like this in a future product update

SJoshi71
Contributor

This would be a really good addition. We have to rely upon third-party services for association labels, which aren't reliable at all times.  

JFenchel
Participant

Yes, please that would be amazing