Associate tickets to several companies

[MdeRada]

Hi all, 

We are using Service Hub to manage tickets and quite often one ticket is applicable to several companies. Would it be possible to associate the ticket to more than one company to avoid having to create the ticket again? 

Thank you!

Note from HubSpot Moderator: 

Hi all! Originally this thread asked for cloning and multiple associations for tickets. To help our Product team stay organized, I've edited this ticket to be only for multiple associations. A thread on cloning tickets can be found here: https://community.hubspot.com/t5/HubSpot-Ideas/Clone-tickets/idi-p/372777

-Joe

[JamesWa]

We need cloning at the least! 

[KarolinaOlczak]

I would like to be able to clone the ticket for our product team when it is marked as a feature request. I want my agent to solve the problem for the customer, so the ticket should stay assigned to the agent, but it would be extremely convenient to get another one within the new pipeline for processing by product team. 

[thisiskrystina]

YES! We'd like to track how many companies request a certain feature and also not have duplicate tickets floating around.

[martechaa]

All of our tickets involve at least two companies, so we need to be able to have the feature where a ticket is related to several companies

[Cait_]

Huge need for us as well, to be able to record how many companies are reporting the issue or requesting the feature. 

[Dariya]

need to clone internal tickets which we have to create manually

[Fannbea6]

Yes! This would be so useful!

[thomasdefranco]

CLONE TICKETS PLS

[EdgarTichelaar]

same here, ticket cloning absolutely, multple companies: would be nice

ps. maybe helpfull to someone, you can hack it by adding a stage that has a workflow that creates another ticket (and move it bakc and forth), it's dirty but it sorta works..

[MikeyLo]

The ability to clone a ticket or have some sort of ticket template would be huge. 

[DavidYounger]

Yes need cloning / copying / duplicating ticket.

[Mark_J_Fellows]

I want ticket cloning too please!

[liberworm]

I would take it too. It would help us solve several issues we have to work around at the moment. 

[ahmadhassan]

Please implement a clone feature for tickets 🙂

[Stoney1234]

Yes please make DUPLICATE possible for tickets AND deals. This is a minimum for regular operations.

Thanks

[Joanne_Dronkers]

The dupllicate option would safe a lot of time for us!! 

[HubLove]

We use tickets for certain repetitive, client facing tasks and this would be beneficial to us as well.

[carmenm]

Cloning tickets, especially if it's a request for multiple companies to have an action taken place would be very beneficial vs having to manually re-create new tickets with the same data.