Me and my company are looking for a new CRM. Hubspot seems great, but with this feature missing we will have to investigate other options. We work in an industry with many consultants who represent different companies. Our CRM system needs to make it easier for our sales staff to see relationships between companies and follow up important contacts who are representing several companies simultaniously. I urge you to finish this feature as soon as possible if you aim to convince new customers. In our case, we would like a heads up on when we can expect such a feature in hubspot.
We've been using the Beta for a while. It allows us to associate contacts to 'related companies'. Although we are unable to change the contact role labels (Advisor, Board member,Contractor, Manager, Owner, Partner, Reseller). Ask your HubSpot account manager to enable this feature (Professinal or Enterprise may be required).
We tried the beta, but it doesn't allow for true branch functionality. We gave up and went with Salesforce, which aside from Zoho, was the only platform that could support this on both the CRM and Marketing sides.
This is a huge issue for us - we are in an industry that relies heavily with consultants, advisors, dealers, brokers, etc. who often are the point-of-contact for multiple businesses we deal with, and which are not related at all.
Without having that contact associated with multiple accounts, we also lose all email communications on the company level, which is awful - it's already hard enough that Hubspot doesn't pull from the email server, but requires the contact to already be associated with a company before the email history is logged on a company level.
This is a crucial aspect of our business as our weekly analysis also requires the companies be separate. Considering there aren't any current workarounds, either, is quite worrisome (and frustrating).
This is super important to our business! We work with many people who act as advisors as well as collection managers and need to associate them to multiple accounts.
Much needed feature. One example in my scenerio is a CPA who ownes their business but does work for/with several businesses that I also do business with. I need the CPA contact (in this case) to be associated with multiple companies.
In our case, companies could be universities, research institutes as well as scientific journals and publishing houses.
A single contact (a scientist, Prof./Phd.) Could be a relevant contact to a few of those. He could be working as a Principal Investigator (Research) in a Research Institute, and as an Editor or Chief editor on several Scientific Journals.
In our industry, it is common that they use the same email address (the one from the research institute) for all of their activities across companies.
We start working with Hubspot, but this is a big problem to work. We are in B2B2C with independant workers (contact) who work up to 8 of our partners (company)... We are on free formula, we are waiting for the possibility of associating a contact with several companies to be possible to add paying formulas.
Not that it helps in all scenarios, but I have found that a single contact can be part of multiple deals - even if the deal is associated with a company that they are not an associated contact. The contact still cannot be associated to multiple companies alone, but the multiple deal association helps. I'm new to this discovery and it seems to have helped us some in the sales cycle. Not sure what I'll do in the service cycle until this association is more flexible.
I would like to be informed about this feature : we desperately need to associate contacts to their company on one hand, and to possible local collectivities they are working for.
Você deve ser um usuário registrado para adicionar um comentário aqui. Se você já estiver registrado, faça logon. Se você ainda não estiver registrado, registre-se e faça logon.