Assigning a lead to a Sales Person based on time of filling in the form
Currently, we have our workflows set up so if a lead was to fill in a 'contact us' form or 'demo request' it gets assigned to a particular Sales rep with a personalized email and an option to book in a time with their calendar. Now we have acquired a company in the USA we would like to assign any lead filling in the same forms outside of UK working hours to be assigned to our USA rep (so all the time outside 9-6 pm GMT) so the email and calendar can be personalised from the USA rep. Also, it benefits the lead being picked in a more timely fashion outside of the UK working hours instead of having to wait until the morning. Is this something that can be achieved? I know you can set the forms dependent on the date, but can we go even more granular based on the time of day? As the information seems to be there as the time and date of a form submission on the contact's timeline. Would appreciate any feedback.
