HubSpot Ideas

PGood

Assigning Object's Creator to a property

Who - Main HubSpot Admin

What - I want to assign the object's creator to a property.

Why - The main use case is for Tickets. The person who created the ticket will have additional information about the issue.

 

This data is already tracked (click property details: Create date and see Source. If made by a HubSpot user, it will show the User's name here)

 

My workaround

This doesn't work 100% of the time. But generally, the person who is assigned first the ticket owner was the submitter too.

 

The ticket owner may change but this workflow doesn't re-enroll, so the property should be filled in correctly based on how our organization uses HubSpot.

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