Assign task to multiple people

It would be nice if CRM tasks would be assignable to multiple people. Right now it can be assigned to one person only.

HubSpot updates
36 Replies
AlexandraR
Occasional Contributor

Yup, this would be great!

Charlotte_D
New Contributor

+1 for this feature

 

We are finding that team members are being included in the body text of the task so are receiving an email notification for it, but when they click the link the task doesn't appear on their dashboard because they aren't the owner of it. They then have to search around on other user's tasks lists to find what they need.

 

In our business, and I think this will be the same for many, tasks are rarely the responsibility of just one person. I believe this feature is crucial.

Marcey
Occasional Contributor

yes this would be a great feature added!

Buffalo_Bob
New Contributor

This is a great idea.

mcdellanesta
Regular Contributor

Great thread! 

@AndyPitre would you have any update for us?

 

Thank you 

natan
Occasional Contributor

What about assgining to a team?

Ashleyltd
New Contributor

Yes! Being able to assign to multiples, or a team, or to be able to CC other members so they can watch the progress.

 

Also being able to create a PROJECT, and then separate tasks assigned to various people. 

AmaliaD
New Contributor

Hi!

 

For our firm it will make sense to have this option as we need the entire admin group to get notifications when a task is created. This helps keep an eye on client's requests .

 

We used to have this in CRM Dynamics and it was very useful.

It will be great to be able to use it again.

 

Amalia

jschrader8755
New Contributor

I have a couple of examples of use cases for assigning a task to multiple people:

- We just started using HubSpot's CRM and I want to create a task for each person on our sales team to watch one of your getting started tutorial videos. Right now the only way to to do this is create the task and assign to one person, then repeat those steps for everyone else on the sales team.

- Marketing creates a list based on specific contact criteria to send an event invitation email. We want to assign a task to each sales person to review the contacts on that list which they are the owwner of.

 

ssauerbrei
New Contributor

This would be a great idea. Especially in the call queue function. Does anybody read and update this?