HubSpot Ideas

Ucidity

Archiving for Properties and Lists

Sometimes you don't want to or can't delete a property or list. It would be great to be able to "Archive" it so that in future lists and options it no longer appears, but it doesn;t get removed from any historical contacts, companies or deals.

8 Replies
Melly2022
Key Advisor

I second this! 
This idea was trickey to locate to upvote I suspect others feel the same. 

 

Products retire, processes change. Being able to archive but not delete a value is key to the history of a contact. Please allow up to archive a property value or list so that it is no longer "active" for new contacts but available to "see" in those who still carry that value. 

MLigginsAbrams
Member

I agree. I want the historic and would like to archive and hide some properties and the values they contain.

JacquelineOng
HubSpot Employee

Hey all - good news is that it is currently possible to archive your properties. 

Go to Settings > properties > hover over a property > more > archive  (please see attached exampel screenshots)
Archive properties 2.png   Archive properties.png

Steps to archive your properties can also be found in our KB documentation here.

Do note before archiving the properties, you'll need to ensure they are not in use. To do so or if you need some help to clean them up, this guide here may be useful. Hope this helps!

BMelville
Contributor

I agree! Especially for companies going through rebranding or M&A, this is particularly useful.

KeraD
Member

Helpful to know about archiving properties - I agree that being able to archive a list would be great.

BennyP
Contributor

Hi, @JacquelineOng I think what we're also looking for is being able to archive values within a property rather than the entire property itself. 

 

As far as I know, this is currently not possible. It only gives us option to delete the value itself (only when it is not present on any object). 

 

Hubspot do you have any idea on when/whether this will be possible? Otherwise - to avoid clogging the CRM - we will need to keep on creating new properties. 

AKStee
Member

Archiving/hiding values would be ideal.

Alex_Green
Contributor | Partner

Archiving anything on HubSpot should be made possible and looks like there is a lot of support for this functionality. Whether it's a list, campaign, property, workflow, emails etc. Despite foldering everything, our Hub is messy and searching for lists is clunky, so being able to archive all these items would be great! 

 

When HubSpot come to develop their own co-pilot (which I suspect they're doing already), they're going to need all this data to train their platform on, so deleting it doesn't make sense to the user or to HubSpot in the mid to long term.