We have a requirement to archive products that have become defunct. Deleting them would impact historic dealfow reporting and is not a practical solution, so archiving products within the 'products & quotes' would be useful so that they don't display when someone is searching for a live product.
We have created an 'Archive' folder within products & quotes but the items within that folder are visible in search, meaning some team members often - unwittingly - select an archived product item.
We believe this would be a useful feature for other companies too.
Agree- don't want to lose the history, but we also have products that are end-of-lifed as well and not just defunct. Archiving would give us the opportunity to maintain the historical info for reporting, but clean up all of the "noise" and opportunity for error that we currently have to deal with because we can't remove these products.
Completely agree and looking for the same thing. The functionality is there to organise products in folders and you can select line items from these folders but only when you edit a deal and add a line item at that point. It is not available when you create a deal in the first instance so is there not a way to enable at least the folder functionality at the point of creating new deals as a work around until the archive function is available?
I agree with this. We currently can't hide/archive products and we can't delete products if we need them fro reportnig. This makes it a roadblock when we want to change our products and our teams still ave full access to the old.
Agree with this. We do the same and create an archive folder but they still display on the list. Would like the option to exclude them from the view and export.
Hey, We would like to keep our old products in object to not loose the history, so we doesn't want to delete them but we doesn't want to see them when we are editing quotes. Actualy, we would like to have the posibility to hide old products and to be able to see them only in settings - products.
Ali from the support find that is a good idea ! What are you thinking about ?
We need this feature, as you can't delete and lose the history and can't archive now. Many CRMs have this functionality, especially if they have the product-level option to make this product Active/Not active.
I hop that the HubSpot product team will have a plan to fix this as it's very important.
