Hi everyone! My name is Hallie, and I'm a Program Manager on our CXM Team. A feature for an approval process for social posts is currently in development, and will be available for Marketing Enterprise customers. We should have more updates about any release dates soon, so keep an eye out. Thanks!
My name is Jacqui and I am the product manager of social. I wanted to reach out regarding the update to this idea being marked as "being review." Thank you to everyone who has upvoted this idea, shared your use cases, and added your thoughts and opinions over the past several years. We are currently implenting some technical changes that will allow for this feature idea to come to life in the future.
The ideas forum is one of many channels through which we receive feedback at HubSpot in conjunction with a number of other sources, including user testing, and in app-feedback. As you can imagine, the amount of feedback we get across all feedback channels is massive, so while ideas are very critical, they are a piece of the data that we consider when prioritizing new features.
Please know that we are here and are listening in the ideas forum, and most importantly we would like to say thank you for your feedback and patience with this feature.
Has anyone found a solution to this? We are coming from Sprout Social, which has customizable approval workflows and is extremely user friendly so we are needing some typer of solution for Hubspot. Anyone know if Sprout Social is able to integrate the content calendar? If we could do the whole appoval and calendar creation in Sprout, then export it and import it in to Hubspot, has anyone tried this? Or something similiar?
We would love to see this! Adding comments and a smooth approval process, tickets or tasks could even play a role in this. Would love to beta if this goes into development! Thanks!
I also would love to have this feature available. It would make the social process with clients so much easier when creating/planning and approving. Would LOVE to be a Beta for this feature.
Really hoping this comes in soon, glad to hear its being reviewed.
I was using salesforce social studio which had the feature but was an entirely separate platform to pardot.
HubSpot is a far superior tool in gerenal but would love to have this additional feature. I couldn't find any add-ons and its something my team really need.
I'm new to hub spot, so this is two years of a product review? Really? This feature is a basic need for any business with more than one person. Surprised to see this feature is still pending. I guess I might have to keep my other social posting tool for now. Too bad really wanted a all in one solution.
Have to say I agree with Dstern. The idea that so many users have to keep their other social products open while paying for Hubspot and not being able to use it is hectic. Relaly hoping this gets bumped up ASAP.
I saw the new beta for social publishing, and emails not have comments and approvals. Can we get those features into the new social publishing tools, please!? 🙂
The original feature request was submitted by @Daria almost 6 years ago, marked as delivered, failed to actually diliver the feature that was requested, a "new idea" was submitted (which is now more popular that the original) and has been sitting "under review" for almost 3 years.
The lack of communication AND the lack of speed at which a decision to develop or not develop this feature makes me sad.
It is "Being Reviewed" but has seemed to have stalled and could use more community attention.
I created this idea after the first idea was prematurely marked as "Deliver" by HubSpot when they launched their "Draft only" social publishing permission to manage who can create draft social posts and publish social posts, as@Jnix284 listed in her comment. The feature delivered was definitely not an approval feature with notifications or commenting, but HubSpot considered the matter resolved... so the new Idea was opened.
@eoswald - interestingly, Kyle Jepsen dropped a video last week featuring the beta for an approval-based system for email, similar to what we're all clammoring for here. I asked him if/when this might make it's way to social, and his response was that it's not ready yet, but approvals-based workflows like the one in beta for email right now are high on the list of priorities for 2023.
I totally get your frustration - I've held off two other industry-specific social platforms in the hopes that HubSpot will deliver this soon - but after using the email approval beta for a week, I can say it's going to be worth the wait. Crafted, not cobbled, is how HubSpot defined their work building the paltform, and I'm hopeful this will be a great solution.
Very much interested in this feature being implemented (Planable does it in a great way) but the slow pace at which things are progressing doesn't leave me with much hope or positivity.
HubSpot's social features are years behind everyone else. I was certainly expecting something from such a big company.
