Apply line break formatting in to personalisation tokens in email
With personalisation tokens we can inset text into emails based on the relevant contact, company etc data.
However at the moment if you have a multi line text field with line breaks and paragraphs, this formatting will show correctly in HubSpot on the contact record, but in the resulting email there will be no line breaks and so the email content is a jumble into one paragraph.
Details: These are fake details
gets formatted as:
ID: 1234 Name: John Details: These are fake details Number: 001122334455