HubSpot Ideas

Ryan1965

Appends Contact Properties in Chatflows

Hi!

 

I love how contact properties can be filled in via chatflows. This saves my team a bunch of time and gives us very accurate data.

 

Currently, if a contact property is being filled in from a question in a chatflow, the property is overwritten. Is it possible to add in the ability to append a multi-checkbox contact property instead of overwriting it?

 

This is helpful when you have returning customers who initiate a chat and now they are interested in a different product. 

 

Thanks!


Ryan