HubSpot Ideas

hubspotter594

App integration for registrant/attendee lists from Microsoft Teams

I know the HubSpot dev guys are already in Beta for adding Microsoft Teams links to HubSpot emails and setting notifications - this is a separate request.

Microsoft Teams have recently started allowing the download of attendee lists and I understand it is imminent that they will introduce their own registration form. I guess this is Teams equivalent of holding webinars in their platform. 

My request:
Can we get a plugin - that works the same way as the Zoom app integration so that we can choose which events we would like to Sync. We do about 40 webinars a month and I see that the importation of webinars held in Teams will become a bigger requirement in our organisation. We'd like to be able to automatically pull in all registrants/attendees of a Teams event in the same way we currently do for Zoom.

Thank you for your consideration.


HubSpot Updates
Idea Submitted
November 18, 2022 03:22 AM

Hi All, 

 

I wanted to keep you updated on our latest developement with our Microsoft Teams integration. 

 

NEW: We have recently rolled out conversations functionality in our Microsoft Teams integration. 

This gives users the ability to recieve and reply to messages from Hubspot conversations inboxes directly from their Microsoft Teams channels.

Find out more in our knowledge base article

 

The MicroSoft Teams integration from HubSpot available to all users in our HubSpot Marketplace.

 

At this time, this integration includes the following features: 

  • ability to create a MicroSoft Teams meeting link 
  • send notifications to MicroSoft Teams channels
  • enable HubSpot workflows actions for MicroSoft Teams to: (1) create a Teams channel, and (2) send a notifications to Teams channel 
  • ability to recieve and reply to messages from conversations inboxes in HubSpot direclty in Microsoft Teams channels. 

We plan to continue adding more features to this integration, and will keep you updated when they become available.  

 

Regarding webinar funcationality requested in this thread, this is still on our roadmap - we are working closely with our partners at Microsoft to make this funcationality available in our integration.

It will still take some time before we can deliver this functionality. I will keep you posted on our progress. 

 

Thanks for all your feedback shared so far - please continue to share more feedback in this thread or via our feedback form

 

Thanks

Patrice

Idea Submitted
April 05, 2022 07:21 AM

Hi All 

 

The MicroSoft Teams integration from HubSpot is live and available to all users in our HubSpot Marketplace - here is the direct link : https://ecosystem.hubspot.com/marketplace/apps/sales/sales-enablement/microsoft-teams-221635

 

At this time, this integration includes the following features: 

  • ability to create a MicroSoft Teams meeting link 
  • send notifications to MicroSoft Teams channels
  • enable HubSpot workflows actions for MicroSoft Teams to: (1) create a Teams channel, and (2) send a notifications to Teams channel 

We plan to continue adding more features to this integration, and will keep you updated when they become available.  

 

Regarding webinar funcationality that has been requested in this thread, this is on our roadmap, however, it will still take some time before we can deliver this functionality. We are planning for late 2022. I will keep you posted on our progress. 

 

Thanks for all your feedback shared so far - please continue to share more feedback in this thread or via our feedback form

 

Thanks

Patrice

Idea Submitted
January 21, 2022 06:41 AM

Hi All 

 

Thanks for your continued interest in the MicroSoft Teams integration from HubSpot. 

 

We know this has taken some time, and we apologize for the delay. 

 

We are now opening this integration up to more customers. 

 

At this time, this integration will include the following features: 

  • ability to create a MicroSoft Teams meeting link 
  • send notifications to MicroSoft Teams channels
  • enable HubSpot workflows actions for MicroSoft Teams to: (1) create a Teams channel, and (2) send a notifications to Teams channel 

Please note that the current version of the integration does not include the webinar functionality requested in this thread, however, this is on our roadmap. 

 

We plan to continue adding more features to this integration, and will keep you updated when they become available. 

 

 If you are interested in using this MicroSoft Teams integration, please submit this form, and we will share this integration with you in February.    

 

Thanks again for your patience. 

 

Regards

Patrice

In Beta
July 19, 2021 05:27 AM

Hi All 

 

Thanks for your patience, and continued interest in our MicroSoft Team's integration. 

We are working with MicroSoft to get some final approvals in place to launch our initial features. 

We are planning to roll out the integration soon and I will update this thread when we have confirmed our launch date. 

*Note that Webinars functionality will not be part of the initial launch as this is in our coming development cycles - we hope to share this with you soon, and I will keep this post updated on progress. 

 

Thanks 

Patrice

58 Replies
Emilia2
Member

I'm really looking forward to updates on this! 🙂 

digitalgerry
Participant

Any update on when this webinar functionality will be ready? I seriously need this. 

 

Many thanks 

 

Gerry 

GEckstrom
Member

Any update on when this webinar functionality will be ready?

Crystal_Hopper
Key Advisor

Hello All!! 

 

I am currently, actively struggling with MS Teams and the ability to host public webinars. So, here's my latest information.

 

VERY IMPORTANT NOTE: NEW Teams does not have the ability to save an .ics file to share with your audience. There's no such thing as drag-n-drop from NEW Teams or NEW Outlook in order to save a file to your desktop and so you can then, for example, send it via email. 

 

1. The Hubspot/Teams integration is a sales tool for that side of the house. Don't bother trying to make it work in this use case. At this time, it doesn't work for webinars and marketing activity. 

2. My IT team just gave me a trial version of Teams Premium which gives me more webinar ability in Teams. I'm thinking of using this to host the meeting, handle the registration page, and do all the event emails. All of these elements will not have the typical layouts that I would have built in Hubpsot, but at least that functionality is all in one house. 

3. Using Teams exclusively means I have to manually build registration and attendee lists in Hubspot. Ug! Thankful for Import/Export options but wish I didn't have to do this.

 

I get a feeling from Microsoft that they stopped moving Teams toward being a webinar platform. I don't get a sense from them that they are looking to complete with GoTo or Zoom at all. Even their Premium option is missing a lot of features we've all come to know and love over the past few years. 

 

Personally, I wish we'd never moved away from GoTo Webinar. 

SDuong
Member

I'm adding further support for the MS Teams webinar integration request. We currently have to manually manage the attendee list (invite sent, invite viewed, registered, attended). It would help us immensely. Thanks for your consideration.

Kierstin
Contributor | Diamond Partner

Please integrate with the Team's webinar functionality. We're trying to create a workaround to track the data in HubSpot, but it is proving to be complicated. 

IEbert
Participant

Hi 🙂 

is there any update on the teams integration regarding the webinar functionality?
Thank you in advandce!

Kind regards

Inka

JFrancis85
Member

Hi Support,

 

Please can we have Teams webinar intergration sorted asap. We are approaching our annual billing period with Zoom and will rather use Teams for webinars, however as this function is not lavailable we will need to pay a lot of extra money to renew with a third party hubspot supported webinar provider.

 

best regards

 

Joel

AVChrista
Contributor | Elite Partner

Yes, this is really needed!

EloiseFreygang
Member

Hi 

 

We are very interested to know when the webinar fuctionality for Microsoft Teams within HubSpot will be available please.  As I can see from the threads, it was planned for late 2022. 

 

Please share the updated timeline. 

 

Regards,

Eloise 

 

hubspotter594
Participant

Hi @EloiseFreygang 

I understand from my CSM that it is iminent for release (later this month). Please speak with your Customer Success Manager. 

MTerry
Member

@poconnell i can see this thread hasn't been updated in a while. Is there any update on the Teams Webinar integration specifically?

AVChrista
Contributor | Elite Partner

Many of my HubSpot clients are interested in this becoming a reality. I hope that it happens soon as it will make their lives (and mine) easier.

DZAus
Member

This is what we need, urgently.

 

  • Synch Teams webinars in HubSpot as Marketing Events, attached to a campaign
  • Track Teams webinars' form submissions, contact attendance (with time info), contact activities (questions, etc.. would be good too) and pretty much every type of actions (the Teams emails automate) for use in Hubspot workflows
  • Ideally we'd want to use a Hubspot form, instead of Teams'
  • Shame Teams automatic emails are not editable or can even be disabled (I suspect only in Teams Premium), as I'd want ALL emails to be generated by Hubspot, to remain on brand
  • Finally, Reporting & Analytics
auto-mate
Top Contributor

Yes, this!

Save us from GoToWebinar please!

DZAus great summary!

ChristopheRoy
Contributor
VVezikov
HubSpot Employee

Hi everyone! Wanted to update this thread and let you all know that the MS Teams integration does now support webinar syncing to HubSpot marketing events. You can sync webinar date over to marketing events like event name, date, start time, end time, organizer, status, and description. You can also sync webinar activity data such as registrations, attendees, cancellations, no-shows, attendance duration, etc. and display this activity on contact pages, and create new contact records for registrants not yet in HubSpot. We also just rolled out the ability to register HubSpot contacts to MS Teams webinars through workflows, opening up the ability to use a HubSpot form to collect customer information and then enroll them to a corresponding webinar through a contact-based workflow. Please DM me with any question and check out this article for more info: https://knowledge.hubspot.com/integrations/use-hubspot-and-microsoft-teams-webinars

Crystal_Hopper
Key Advisor

@VVezikov thank you for the update. I'm finally getting around to checking this out for an upcoming webinar I'm setting up this month. Couple of questions that I chatted in to Support today (Chat #16111609938):

 

When you said, "You can also sync webinar activity data such as registrations, attendees, cancellations, no-shows, attendance duration, etc. and display this activity on contact pages," did you mean on a Contact record? Should such activites be noted in the Activity Feed of a Contact? Because I have synced multiple Webinars and have not yet found any details on a Contact record. There is a Filter in a Conact's Activity Feed for Teams events, but it doesn't pull any of the data I would expect to see for a registered attendee of a Webinar. Where are you saying this information should be?

 

I also tried to make a Hubspot List of all the attendees from a recent Webinar that is supposedly synced to my portal. There are no filters or options to do this in Lists. I can only get a list of contacts who registered and attended through Marketing Events by clicking on the hyperlink numbers that show a List. From that pop up, I cannot append or create an actual List of the contacts. That seems odd and makes me think something is not setup right.

 

What is the correct order of operations to get Hubspot and Teams Webinars to work together the best? Where should emails come from, Hubspot or Teams? Where should the registration form live, Hubspot or Teams? What data should be seen where? The article on this subject matter is lacking these most basic "how to get started" instructions.