Answer DMs on Twitter

Astocker

We want to be able to answer DMs and reply to messages on Twitter and all other social media channels (instagram, youtube, etc.)

3 Replies
trevorjones71
Key Advisor

This would be a very useful tool for service applications.  We definitely should be able to include Twitter in our ticket flows.

KDailey
Member | Elite Partner

Definitely needed! All social channels could be hooked into the chat portal in theory. But especially the big three: Facebook, Twitter, and Instagram.

tmerridew
Participant

I would also like to see this, its a small reason why I still need to either manually go into Twitter directly or run something like HootSuite or Fennic