Our customer would like to create a survey for their own customers. The survey would work like this:
- Customer returns the rented lifting device to the office
- Customer then can submit a small feedback on the office computer/tablet which he/she could give anonymously or as identified
But at the moment you are really not able to use HubSpot Feedback Surveys as Anonymous, atleast not in this use. I tried to work around this by creating two different Surveys and open them in incognito mode. It works as long as all Surveys are anonymous but once someone is identified all the previous feedbacks are connected to that email.
Has anyone figured another way to work around this problem?
The possibility to create Anonymous Custom Feedback Surveys would be a great new feature for HubSpot and it is quite common in all other Feedback tools.
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