HubSpot Ideas


Anchors prevent redirection of KB URLs that have been changed

Sorry if this isn't the correct place for what amounts to a bit of a bug report.  I had put it in the community, but got the useless "call support" response.  

In our helpdesk we have recently updated some of the URLs of articles and Hubspot does a great job of redirecting to the new one if the old link is used, however this does not occur when the old link is used with an anchor: 
changed to


Entering properly redirects, but using doesn't - gives
Uh-Oh. This page knows nothing.
But the pursuit of knowledge is never-ending, so while we investigate, try again here.  

It's obviously an edge case, but it seems like this would be a relatively simple fix, so hoping it can be worked in at some point.