HubSpot Ideas

Jblake

Anchor links in Knowledge Base articles

When publishing knowledge base articles, it would be helpful to have the ability to include anchor links to the different headings in an article. This way, technical writers and publishers could create articles with a table of contents and make their articles easier and more simple for users to navigate. 

We could also use these anchor links to link to a specific heading within an article from another location, so we could prvoide users with the specific route. 

9 Comentarios
Kasimir
Miembro

 Yes, I was just looking for it. Another use-case we would use it for, is to have a FAQ section in the knowledge base. Like this we could list our questions. After someone clicks on it, the anchor link would move to the question with its answer.

Someone
Participante

This is super essential and will be great to have ASAP

Estado actualizado a: In Planning
goconnor
Equipo de producto de HubSpot
 
StephanieR
Miembro

This is a really great functionality to have in the knowledge base articles 

Wiggum
Miembro

I agree, this would be super helpful for longer articles.

convictionalrog
Miembro

This would be very useful for long articles that need a way to anchor link specific answers.

Herschel
Colaborador líder

YES! It is frustrating that you do not already have the ability to create a table of contents with anchor links considering that Hubspot does this for their own Academy articles and even advises you to include a a table of contents in their guide to writing knowledge base articles.

 

Organize you Knowledge Base Article.JPGNumber 4.JPG

Estado actualizado a: In Beta
goconnor
Equipo de producto de HubSpot

Adding anchors to knowledge base articles is now in beta. Please PM with your portal id if you would like access.

Estado actualizado a: Delivered
goconnor
Equipo de producto de HubSpot