HubSpot Ideas

Jblake

Anchor links in Knowledge Base articles

When publishing knowledge base articles, it would be helpful to have the ability to include anchor links to the different headings in an article. This way, technical writers and publishers could create articles with a table of contents and make their articles easier and more simple for users to navigate. 

We could also use these anchor links to link to a specific heading within an article from another location, so we could prvoide users with the specific route. 

9 Kommentare
Kasimir
Mitglied

 Yes, I was just looking for it. Another use-case we would use it for, is to have a FAQ section in the knowledge base. Like this we could list our questions. After someone clicks on it, the anchor link would move to the question with its answer.

Someone
Teilnehmer/-in

This is super essential and will be great to have ASAP

Status aktualisiert zu: In Planning
goconnor
HubSpot-Produktteam
 
StephanieR
Mitglied

This is a really great functionality to have in the knowledge base articles 

Wiggum
Mitglied

I agree, this would be super helpful for longer articles.

convictionalrog
Mitglied

This would be very useful for long articles that need a way to anchor link specific answers.

Herschel
Stratege/Strategin

YES! It is frustrating that you do not already have the ability to create a table of contents with anchor links considering that Hubspot does this for their own Academy articles and even advises you to include a a table of contents in their guide to writing knowledge base articles.

 

Organize you Knowledge Base Article.JPGNumber 4.JPG

Status aktualisiert zu: In Beta
goconnor
HubSpot-Produktteam

Adding anchors to knowledge base articles is now in beta. Please PM with your portal id if you would like access.

Status aktualisiert zu: Delivered
goconnor
HubSpot-Produktteam