Analytics Tools Revenue Analytics Report: Inactive Date - Inactive Reason
I don't understand the use case for Inactive Date and Inactive Reason on this report. Based on my use case, I suggest this:
Client has renewed Subscription A for Subscription B
Set Inactive Date of Subscription A to termination date
Set Inactive Reason of Subscription A to "Renewal"
Set Recurring Revenue deal type of Subscription B to "Renewal"
Set Inactive Date of Subscription B to termination date
Set Inactive Reason of Subscription B to "Renewal"
Result
Subscription A revneue should reduce MRR by the amount but not score as lost recurring revenue, or maybe a different category and not churn
Subscription B should pick up in the Existing bucket. Well, it should pick up somewhere because it currently does not pick up in any bucket if it is selected to Renewal.
