HubSpot Ideas

TBrandt4

Analyse reports from multiple NPS surveys

HubSpot does not have a built-in feature to analyse or produce reports from multiple NPS surveys in the Feedback Survey Tool. 

We conduct multiple surveys in 3 languages.

NPS-survey (1).png

 

I would like to have a general NPS, independent of the language or survey which calculates the overall NPS score and shows the porcentage of promotors, passive and detractors. 
NPS-Feb-18-2024-05-37-54-7911-PM.png

I just have been able to get in reports this way of presenting. 

Report NPS Overall.png

 

https://app-eu1.hubspot.com/report-builder/25445053/report/183278784

 

3 Replies
AAnderson801
Member

We want to have one sent via email and one within our app that feeds into the same place for analysis, so would love this feature.

TBrandt4
Member

I suppose we need more votes to capture Hubspot's interest in developing this. 😥

LBrewer
Member

Yes, we need this for our employee satisfaction survey too!