HubSpot Ideas

BWalter

Alternative Payments

Good day,

 

In reviewing payments in Stripe, it would be great if we could provide our customers with more options to pay.  Stripe supports my different types of payments - google pay, apple pay, paypal, Klarna, but Hubspot at this time on accepts Credit cards and ACH.  

 

Thank you

12 Replies
DBlewitt
Member

We are using Stripe payment links to achieve the above, would be much easier to have this working through Hubspot quotes, would definitely influence conversion rates for us.

Shlub
Participant

I agree. The instructions to accept Klarna payments are here https://stripe.com/docs/payments/klarna/accept-a-payment?platform=web&ui=checkout

It seems like only one line needs to change in the integration code to allow this, e.g., in Node:

     payment_method_types: ['card', 'klarna'],

 

Apple pay does work for me on Safari, not on Chrome.

RCao
Member

Yes! Would love for BNPL to be integrated into Hubspot Payments too!

JNS1911
Member

Hi there, our customers are frequently asking to split payments as the shopping card value is quite high. We would like to do that using hubspot quotes with stripe. Currently we have to run this outside hubspot as it is only available using the native stripe payment link. Do you have a plan on adding Klarna also to the hubspot-stripe integration? 

Thank you and best regards,

Jan 

curiosity
Member

Stripe has so many payment options that are not available with the hubspot integration.  Buy now pay later options like afterpay/klarna are supposed to increase purchase amounts.  Maybe it will be a hubspot payment option at some point first, but the way things are going, I assume HUbspot will always provide more options through its prioritized Hubspot payment account than the users stripe accounts, so as to favor use of their service, which pays a percentage to them for every transaction.  Business strategy for monetization, but not a user friendly strategy for folks wanting to work in HUbspot, but already having a stripe account they want to integrate.  It  becomes  a friction point unfortunately and I hope HUbspot will consider that.  Offering a slight percentage discount on the bulk rate HUbspot negotiated stripe account, might encourage people to use it over their own accounts.  that seems more favorable than creating friction points. win win! 🙂

JHill57
Member

We would love to see Affirm enabled as well. 

dickvangelder
Member

For the easy of payments, Stripe offers many payment processors, where HubSpot does not.  This does not help to have your payments collected through a HubSpot payment link. Therefore we are forced to use the Stripe payment link.

Rezal
Participant

Currently we have linked our Stripe account to Hubspot (via stripe payment processing). It allows clients to pay via credit card, but not our other payment methods that we have set up via stripe. On our stripe account it says that Hubspot is managing the payment methods and cant be modified:

 

image_2024-10-23_155827316.png

 

Ideally it would be great if the integration allows us to include the multiple payment methods that are allowed by Stripe (ie Afterpay/Klarna/Zip)

Rezal_0-1729659688793.png

 

subodhsri1
Participant

Hubspot should defintiely prioritize this since this is something we ran into as well. Hope they are listening. We were able to build a ccustom solution using Stripe APIs though.

subodhsri1
Participant

Why would a company like Hubspot not provide that option? It's strange. A custom solution using Stripe APIs worked for us.

Debora-Ander
Member

It would be useful for Swiss to have the ability to accept payments from Twint, which is currently supported by Stripe, and widely used by people.

Alayfess
Member

Almost 3 years since the initial request for Hubspot to allow Klarna payments via Stripe's integration. Would love for it to happen asap to increase conversion and revenue!!! Win win for all!