Allow users to reset record sync for QuickBooks Online
Submitting on behalf of my customer- At this time with the current setup, the contact sync uses the record's email address as the unique identifier. This means that if they are making changes to the records in HubSpot by updating the name, etc. this will break the mapping, thus resulting in the need to reset the mapping. Currently, it is only possible to reset this mapping by reaching out to support to have them reset this on their end.
The user is requesting, an ‘unsync’ button, or ideally a field where the customer can simply enter the correct ID from Quickbooks to prevent the wrong record from syncing to HubSpot. Or a way that they can do this from their side without reaching out to the support team.
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