HubSpot Ideas

jmangiameli

Allow users to port their existing phone numbers into HubSpot

Hi All,
You can now get new a phone number through HubSpot! However, we know that for many of you, getting a new number can be a big deal because your current phone numbers are already used throughout your network.
 
We are working on offering number porting. Use this post to let us know if you need number porting (and in what countries) and we'll keep you updated on our progress. 

HubSpot Updates
In Beta
December 18, 2024 04:40 PM

Hi HubSpot Community!

 

We are now in private beta for international porting! 14 new countries that you will be able to port your existing phone numbers over to HubSpot. 

For more information on the private beta, view the product announcement under Product Updates in your HubSpot account. The announcement has instructions on how to access the private beta form.

 

  • Click your profile picture in the top right corner, then click Product updates.
  • Click the tabs in the left sidebar menu and select "in beta."
  • Under "In Beta" type in "International  Number Porting."
  • Click on the beta title and READ the product announcement for all details and to access the beta form. 

 

Screenshot 2024-12-18 at 5.45.25 PM.png

 

Countries in current porting private beta:

  • United Kingdom
  • Canada
  • Brazil
  • Australia
  • New Zealand
  • Netherlands
  • Germany
  • France
  • Denmark
  • Sweden
  • Norway
  • Finland
  • Switzerland
  • Austria
  • Ireland
  • Mexico
  • Spain
  • Italy

 

We will continue to add updates here on additional countries as we make progress on this current launch. Thank you!

In Planning
July 08, 2024 02:08 PM

89 Replies
MCon
Member | Elite Partner

+1 South Africa

CMcRae-Thompson
Contributor

Thank you HubSpot! My company recently adopted HubSpot Calling after successfully porting our numbers through a private beta.

 

We are eager for the ability to transfer calls that we initiate—for example, live transfers between lead generation and sales reps - but that is not slated to be available until mid 2025.

MMora8
Member

Yes, for Latin America, North America, the United Kingdom, Asia Pacific, and EMEA (Europe, the Middle East, and Africa).

RFisher7
Member

Is this still not an option? We have an existing business phone number (currently using Grasshopper) and as far as I can tell, we can't keep our phone number and use it within Hubspot for inbound and outbound calling. Any suggestions on how we can more easily integrate Grasshopper and Hubspot calling? It is very frustrating that we have to get a new business phone number in order to use Hubspot Calling for inbound and outbound calls...

strannik
Member

Please escalate this - I MUST port my business number in, or HubSpot will not be usable for me.

 

SHall
HubSpot Product Team

Hi HubSpot Community!

 

We are now in private beta for international porting! 14 new countries that you will be able to port your existing phone numbers over to HubSpot. 

For more information on the private beta, view the product announcement under Product Updates in your HubSpot account. The announcement has instructions on how to access the private beta form.

 

  • Click your profile picture in the top right corner, then click Product updates.
  • Click the tabs in the left sidebar menu and select "in beta."
  • Under "In Beta" type in "International  Number Porting."
  • Click on the beta title and READ the product announcement for all details and to access the beta form. 

 

Screenshot 2024-12-18 at 5.45.25 PM.png

 

Countries in current porting private beta:

  • United Kingdom
  • Canada
  • Brazil
  • Australia
  • New Zealand
  • Netherlands
  • Germany
  • France
  • Denmark
  • Sweden
  • Norway
  • Finland
  • Switzerland
  • Austria
  • Ireland
  • Mexico
  • Spain
  • Italy

 

We will continue to add updates here on additional countries as we make progress on this current launch. Thank you!

RFisher7
Member

Can United States customers port exiting business phone numbers (that can do incoming and outgoing calls)?

Peanut
Member

United States please (Ohio)

DPalmer6
Member

USA & Hong Kong please