Allow to register several contacts that have the same email address

Some of our customers and partners are working with team email boxes, e.g. sales@ or procurement@ etc.

The emails we receive from such accounts are sent by different contacts. Those may have their own telephone numbers, job titles and should be registered as regular contacts in HubSpot in order to have a clear association of e.g. phone calls, notes and tasks.

The problem is that these contacts cannot be registered using their team email address since the address is used already thus the additional team members (contacts) of our customers and partners don’t get added to the crm although they‘d be valuable.

Please change that as soon as possible. Thanks in advance👍
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1 Reply
Regular Contributor

We are facing the same issue where contacts are working from the same email but have different phone numbers and job titles