HubSpot Ideas

PamelaSoh

Allow reenrollment for activity type criteria

"Activity type" workflow condition is fairly new and it doesn't allow for re-enrollment trigger. 

 

There are many instances whereby users want to track sales emails being sent to contacts and to reenroll contacts into the workflow to create tasks for follow-up, etc. 

 

It will really help if "Activity type" allows for reenrollment to pull in contacts into the same workflow multiple times. 

48 Replies
willtp
Participant

This is a really important feature that I'm susprised doesn't exist in workflows. +100 for getting this implemented asap

JWitzel
Member

Need this please

richard88
HubSpot Employee

This is also a valuable commodity for use cases attempting to create workflows to automate feedback surveys after calls have been logged. Would go a long way to helping give value to a few use cases.

SStGeorge
Member

Currently, we’re limited by the fact activity properties can’t be used as re-enrolment triggers, and the way data is gathered in them, it doesn’t identify ‘recent’ activity, just ‘overall’. We’re looking to automate re-enrolment in automations based on a call outcome and recency, to allow the team to be far more efficient and effective with their messaging. However, we’ve had to build a workaround with contact properties as the lack of re-enrolment is super limiting. 

JBeatty
Guide | Diamond Partner

Being able to preform re-enrollment based off of tasks and calls would be incredibly useful.

MObry
Contributor

It would be amazing !!!!!! 

richard88
HubSpot Employee

One of the best workarounds to this is to use the activity filters in lists. Then use the list for re-enrollment in the workflow. 

SvenDE
Member

crazy, that this is not possible after 4 years....

comoglu1
Member

We extremely need this feature immediately

please help us soon

thank you so much

DJansen
Member

It seems like people have been asking for this one for a long time.

 

+1 more vote for this feature, please!

Alvaro_Sanz
Participant

@hubspot team, any news on this? Seems like a few years have gone by, there's tons of support for the feature, and no response was ever given

JSmith94
Member

I agree with one or two other people who have said that creating a list is the best way to get around this.  Yes, it's really silly that you can't do this directly in a workflow, but this works well enough:

 

Screenshot 2022-06-10 at 15.12.50.png

DSpringett
Member

This seems like an easy fix for Hubspot - how is there no feature to notify staff of calls logged or meetings logged via email?! 

 

Please fix this!

Ellesyanna
Contributor | Diamond Partner

This is so strange to me this isn't implemented yet, please do so! It's now completely preventing customers from using the 'activity' object as it's too limited without the possibility to use meeting details properly in workflows (and preferably also as personalisation tokens in follow-up e-mails)

ElBr
Participant

We really need this as we want to create a notification for whenever it's ben x amount of days we haven't had a specific activity with a contact, not only with "last meeting booked". This is not possible atm as contacts can't re-enroll on an activity... 

RLong8
HubSpot Employee

+1 -- this would make so many customer lives easier

VOlsson
Member

Would be super if this was implemented!

kaizen
Member

Totally agree! We are now having to head out to third party tools like Zapier / Make just to get a simple post-Meeting workflow set up for reps...

AMache
Member

Is this in the idea submitted purgatory? Can a PM please comment??

zafar-avantahub
Participant

BADLY NEED THIS!!