I have created a new property (because we got smarter over time) and I wanted to transfer the values of an existing property to that new property. Populating the new property was easy. But emptying the values of the existing property turned out to be difficult.
HubSpot seems to prohibit this intentionally, when you consult the support page (https://knowledge.hubspot.com/crm-setup/troubleshoot-import-errors). I couldn't figure out why, and felt a bit like a user, which needs to be protected from himself :-).
There are workarounds, but not very nice ones: "Bulk edit" or creating a workflow to empty the property values are two. But the stay workarounds.
I think, HubSpot should offer the possibility to empty property values via the import functionality.
Thanks for considering this request.
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