HubSpot Ideas

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Allow for remapping/disabling of Standard Fields in SalesForce App.

I'm running into issues with a specific Standard field mapping in the SalesForce app. This field does not exist in SalesForce and won't be used in HubSpot, but I'm a bit stuck now. Standard fields should be able to be disabled, remapped to another field, or automatically look for a {fieldname}__c field if {fieldname} is not present (checking for object type as necessary).

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jdbower-ad
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This may be a simpler UI issue. In this state the contacts do still sync, the disabled toggle (see below) is actually not a bug but actually means that contacts MUST be synced. *If* this is an artifact of the field mismatch it should be rectified. If contacts are simply assumed to be synced no change is required here.

jdbowerad_0-1704225995296.png

However, the Contact Field Mappings status should be listed as grey when set to unsynced, displaying a big red dot AND having a disabled toggle causes a lot of consternation from a UI perspective:

jdbowerad_1-1704226219927.png

 

It would still be nice to be able to remap standard fields rather than needing to create custom fields and use workarounds to map them, as a user I'm uncertain as to why standard mappings need to be treated separately but I can think of a few backend reasons why assumptions were made around them.