Allow for "Phone Number" format on Custom Properties
Many organizations need more than 2 "Phone Number" properties on various objects, and some objects have NO Phone Number properties available. Currently the workaround is to add a custom property with field type of "text" or "number" .... but the formatting is useless and confusing. It also does not work with any dialer tools.
Please add "Phone Number" as a custom field type, or add "Phone Number" format option to the Number field type.
I also need this. Kind of shocking that this isn't a feature to be honest. I just want to call one number "Work Phone" and the other "Personal Phone" because that matches our workflow. I'm just getting started with Hubspot, but this might be a dealbreaker for me because if this basic level of customization is not possible, what else will I discover I can't do later on?
Yes please add the option to create custom phone properties for example we have the company phone as company properties which can be something like a main H!Q line, then a contact property default phone number can be the local office where the contact works, then mobile phone if we have the contacts mobile line, but sometimes we have the Direct work phone number and currently there is no way to add that custom phone field, except as a text string, which is useless to use on the Hubspot Dialer.
Yes, please add this feature. After recently adding a SMS integration to HubSpot it would be helpful to keep the opted-in mobile number seperate from any additional mobile numbers a contact has.
Ugh, yes. Such a strange missing feature. We have forms that request other phone numbers that are now pretty close to useless for us because they're just dumb text strings that cannot be acted on.
